Spa Terms & Conditions
- Enjoy all-day use of spa facilities including a 16m pool, sauna, steam, Jacuzzi and well-equipped gym.
- Reservations are required at least 72 hours in advance and subject to availability.
- We require a notice period of 72 hours for cancellations or rescheduling, or your deposit will be considered used.
- Customers are advised to arrive 40 minutes prior to the start their treatment. Late arrival my result in the forfeit of the treatment.
- Customers must be 18 years of age with valid ID for alcohol.
- Customers must be 18 years of age to receive massage and body treatments.
- Customers must be 16 years of age to receive facial and nail services.
- Robe and slipper hire is included with all treatments.
- A medical disclaimer must be signed on the day of your treatment. Please advise the spa of any relevant medical conditions upon booking
- All treatment times include preparation and consultation time.
- Male and female clients welcome.
During the Easter holiday period (31st March - 17th April) we are delighted to welcome children to our resort. In order to avoid disappointment, and to ensure all guests have the opportunity to use our swimming facilities, we will be implementing our holiday swimming booking system as follows:
- Every guest can pre-book 1 x 1.5 hour slot per day to use the swimming pool
- Time slots can be pre-booked prior to arrival by contacting the spa on 01334 837045 or email@example.com
- Alternatively, time slots can also be booked upon Check-In, at the Spa Reception or Resort Services Desk
- To avoid disappointment we strongly recommend pre-booking your time slot during this holiday period. Guests are welcome to arrive to use the swimming pool without pre-booking, however we can not guarantee that access will be possible as the swimming pool may be at capacity
- This applies to all residential guests.
- There are no restriction on using the fitness suite facilities (Over 16 years only)
ADULT ONLY SWIMMING TIMES
The swimming pool will be available for adults only on a daily basis during the Easter Holidays from 6pm onwards (no children under 16 years of age will be permitted to enter the Spa).